managing questionable workcover claims and the myth of the ‘untouchable’ employee

WorkCover claims and how to deal with them can be daunting at the best of times. Understanding the state of the industry and how the system works is paramount when it comes to managing complex claims in the manufacturing industry.

Our Employment, Safety and Migration team along with guest speakers Paul Marsh and Nicholas Cahill from Gallagher Workplace Risk have shared their insights and experiences with our manufacturing industry clients.

Our presenters covered:

• The practical realities of the eligibility determination process as told by lawyers and an ex-claims manager
• The benefits of proactive claims management by clients and their advisors – going “beyond the system”
• How to utilise legal professional privilege to your advantage
• Managing capacity, performance and discipline for employees on WorkCover.